Getting started
How do I add family members?
Open your family space, send an invite, and confirm the details so location, events, and alerts stay connected without extra back-and-forth.
Help & Support
Helpful guidance for the moments when somebody just needs a clear answer.
Start here if you need setup tips, troubleshooting help, or a reminder of where the important settings live.
Status updates
Why should I update my status?
Status updates give the family a quick signal without needing a long message. They work best for the simple things people say every day.
Location sharing
What if location access is disabled?
Enable permissions from your device settings if you want live location features and map-based family context. If you prefer, you can keep location off and still use the rest of the app.
Alerts
What should I do in an emergency?
Use the SOS flow in the app, then keep the device on and accessible so family members can respond quickly and with the right context.
For direct support, use the contact channel listed inside the app or your organization’s support inbox. If you are documenting this site for launch, replace this line with the final support email or form URL.